A Thank You Note

6

Posted by egreenery | Posted in Around Napa, Bay Area, Napa bike tour, Silverado Trail, things to do in Napa, vineyard | Posted on 18-08-2010

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I’ve gotten many hugs, compliments and gifts but this one tops it all:

Carolyn:

Just wanted to say another big, huge THANK YOU for all your help and amazing customer service at Change of Greenery.  My friends, Carrie and Julie, and I really enjoyed our day on the electric bikes and will definitely be back for another ride soon!   Change of Greenery provided us with a perfect way to tour Napa Valley at our own pace (but with much needed help from “pedal assist”), and we had an amazing ride!.   The added bonus of the Napa Valley Green Card was terrific, and definitely helped us map our way to the recommended wineries and businesses.  And, the retail pickup of our wine purchases was way above and beyond the call of duty but much appreciated.  I will definitely be back, and will be recommending Change of Greenery to all of my friends and clients!

It was great to meet you, please keep in touch if there’s ever anything I can do for you.  I have a million ideas running in my head about your business and how it can reach out more.  I will be sharing my experience with some of my industry friends and hope they will have an opportunity to check out the bikes and support your business.

Meanwhile – contact the folks at Balloons Above the Valley – ask for Kevin, one of the pilots and the one we had for our ride.  He mentioned that occasionally, they cross promote with other Napa businesses.  I will say from personal experience that Ballooning and Biking were the 2 main things on my agenda.  Their balloon ride and your bike ride were the PERFECT complement to each other.  I think you should contact them and see about doing some business together.  I can just see it…Balloon & Bike specials!

I researched all of the ballooning companies, and this one had the most personal service with amenities, experienced pilots and staff – they have the largest balloon in the world in their fleet, and they were the least expensive.  After experiencing it firsthand, I would definitely recommend them without hesitation.  Check out their website at www.balloonrides.com.  The people I dealt with were Kevin (pilot), Micah (admin) and Stephanie (admin).

Good luck, hope to see you soon!  And let’s do more business together!

*Maybe we’ll post some of our pics on your Facebook group page? ;)

Best Regards,

Lori O.

*This was published WITH permission. Thanks Lori! You’re the best!!!